AWWA WSP57728 PDF Download
$14.00
Credit & Collections Best Practices – How to Get Your Customers to Pay!
Conference Proceeding by American Water Works Association, 03/19/2003
Description
This slide presentation outlines the customer information and billing system used by the City of Dallas Water Utilities. Topics covered include: credit services section; credit services philosophy; strategies to assist customers; bill validation; check credit/payment history; payment priority; no checks accepted; cut-offs for non-pay; account security; ways customers can help; payment locations; routine collection techniques; collection leverage; dun notices; account information pages; master-metered apartment timeline; residential and commercial timeline; skiptrace sources; and, survey comparison.
Product Details
- Edition:
- Vol. – No.
- Published:
- 03/19/2003
- Number of Pages:
- 58
- File Size:
- 1 file , 770 KB
- Note:
- This product is unavailable in Ukraine, Russia, Belarus